FAQ & Site Info
Terms of ServiceShipping & Payment policy of Iravan Export :
1. Shipping Method: Your item will be shipped from India. Orders are shipped through 'India post' with consignment number and delivered by the national postal agency of the destination country.
2. Delivery Time: Orders are shipped within 2-5 business days after confirmation of payment received. The average delivery time for worldwide shipments is 10 to 40 Days (all transit times are calculated in working days). Please note that, while we enjoy a very success rate, transit times are never guaranteed due to issues such as local holidays (Saturday, Sunday & other national holidays), adverse weather conditions and potential customs delays. If your delivery destination is remote, it may also take slightly longer to deliver. These estimates are based on deliveries between major gateway cities and vary from service to service.
• We accept payment through PayPal only.
• Buyer is responsible for return postage of item. And also to avail the full return or partial return you have to send the item undamaged with original packet.
• If buyer don’t accept the product at the time of delivery, and the product return to us then buyer will refund after deducting the return postage.
• If the order does not arrive by the time mentioned, please contact us & we will resolve the issue faster than Ecrater. We work hard to make sure every customer’s 100% satisfaction. Please contact us if you have any issues. We may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.
• In case of paid shipping (Buyer pays shipping charges), we do not offer any combined shipping discount. Shipping price mentioned, will be applicable separately as per item per piece. As we ship each item each quantity separately.
• If (due to some problem) we will unable to dispatch your items we will refund 100 % amount within 96 hrs. Tracking Details of shipped Items will be provided in 48 hours of date of dispatch.
• Currently the product display in this listing is the latest product packaging in the market. However the product packaging may vary from time to time due to manufacturer will change the product packaging because of manufacturer promotion or product upgraded. We will supply and ship to you the latest product packaging from manufacturer from the date you purchased the item. Therefore by providing latest product packaging from manufacturer means the expiry date of the product is longer from old packaging.
. Custom Policy : Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer's responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up — please do not confuse them for additional shipping charges.